Accessibility Statement

Our Commitment to Accessibility

Coal Mountain Coffee Company is committed to ensuring that our website is accessible to everyone, including individuals with disabilities. We believe in the small business spirit of serving our entire community and are continually working to improve the user experience for all our customers.

Actions We Are Taking We are actively taking steps and devoting resources to further enhance the accessibility of our website. Our goal is to meet the relevant portions of the World Wide Web Consortium’s Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. This includes optimizing our product images with descriptive alt text and ensuring our site can be navigated by keyboard users.

Assistance and Feedback We understand that accessibility is an ongoing journey. If you have difficulty viewing or navigating the content on this website, or notice any feature that you believe is not fully accessible, please reach out. We are happy to help you complete your order over the phone or via email.

• Email: customersupport@coalmountaincoffee.com
• Phone: 412-212-3061

Please include “Accessibility Inquiry” in the subject line. We take your feedback seriously and will consider it as we evaluate ways to accommodate all of our customers.

Last updated January 2026